We guarantee that our products are of the highest quality and we stand by them.
If you’re not satisfied with one of our products during the first 60 days after the purchased date, for any reason, we’ll refund your money – including shipping.
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 60 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If you need to exchange it for the same item, send us an email at email@example.com to request a Return Authorization Number and send your item to: 23910 N 19th Ave STE 32 Phoenix, AZ 85085, United States. The customer will be responsible for return shipping charges.
To return your product, email us at firstname.lastname@example.org to to request a Return Authorization Number. Items should be mailed to: 23910 N 19th Ave STE 32 Phoenix, AZ 85085, United States.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.